Onsite Support

What is onsite support?
Onsite support is beneficial for both yourself (or the person conducting the notification meeting) and the departing employee.  Losing a job can be shoc...
Mon, 14 Feb, 2022 at 10:44 AM
In which ways can you provide onsite support?
We provide onsite support in three different ways: Virtual (our current practice due to COVID-19 and office closures) Telephone (no video) In-person whe...
Mon, 14 Feb, 2022 at 10:44 AM
How much does onsite support cost?
The cost depends on the program purchased by your company. Please reach out to your Account Executive for specific onsite costs.   
Fri, 11 Feb, 2022 at 2:57 PM
What if I have an urgent onsite support request?
We try to accommodate requests as quickly as possible. It is best that you provide us with as much notice as possible before an onsite visit – preferably 48...
Mon, 14 Feb, 2022 at 10:45 AM
How can I request onsite support?
You can request onsite support by logging into your Client Portal account and visiting the Dashboard. From there, you can submit an onsite support form (hig...
Tue, 22 Mar, 2022 at 9:51 AM