Client Portal

User Management is one of the Client Portal's major feature sets. Unlike traditional career transition providers, Thrive allows you to invite users and ...

You can view this video for a detailed walkthrough or review the written steps below: ATTENTION: Please ensure you have had all relevant noti...

User Profiles customize the Thrive Marketplace experience and are based on the user's seniority as an employee. By assigning a profile, users only see s...

The Welcome Package is a bundle of services guaranteed to the user as part of their program. Because these services are included in their program, participa...

If you have information to share about a specific user or group of users, such as invoicing contact, last day of work or tenure at a company, please add thi...

You cannot edit the Account Balance through the client portal once a user has activated their account. Please submit a new support ticket if you would l...

Yes, we reach out to new users within 48 hours of their invitation to the Thrive platform. This call (or email if no phone number is available) serves as a ...

Yes, a box will pop up on your screen to confirm if a user was successfully invited. If the user cannot be invited, there will be an explanation within the ...

Yes, we receive a notification immediately. This allows us to reach out to the user within 48 hours of their invitation.

When you deposit dollars into a user's account, it's converted to tokens. The token system allows the user to focus on the available services rather...